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FAQ
Frequently asked questions
- 01I ship out all goodies typically on Fridays from my home base in the Appalachian mountains. You'll get a tracking number as soon as it's on its merry way! I do try to get orders out within 7 days of purchase. If you have pre-ordered or purchased a custom-made-to-order piece -- it's usually about a week+ turn around before I'm able to ship. If you need your order before a certain date, please email me. If your order will take longer, I will email you!
- 02Not right now - I ran into issues with International Shipping last year. Please shoot me a message if you are interested in an international order!
- 03My packaging is as sustainable as possible. I use recyclable, compostable, or reusable materials whenever I can — yes, you may get a chewy box. I'd rather use what I've got! >> Yes, I will use necessary packaging for orders with glass or other breakables.
- 04All sales are final since our items are handmade or small-batch—but if something arrives damaged or you’re unhappy for any reason, please email us within 7 days and we’ll do our best to make it right 💖 >> If there is something that can be restocked, you will pay for shipping it back to me.
- 05Email me within 48 hours of placing your order and I’ll do my best to catch it before I get too far in the process! IF I have already shipped, all sales are final. Do email me though and maybe we can work something out. wigglestuffstudio@gmail.com
- 06Totally! Wiggle by Numbers is made for beginners and seasoned creatives alike. Just follow the colors and let your inner child lead! I typically suggest to stick to the kits with lower # of colors! The Hot Springs edition is only 14 colors - making it a great beginner piece 💕
- 07Each kit comes with: >> a printed outline on board >> a set of hand-mixed custom paints >> 2 basic brushes >> instructions with color key —all tucked into a small gift/travel box. https://static.wixstatic.com/media/fdae54_08ce460e60c24795b3f4d13a3f192d61~mv2.png
- 08Absolutely. Whether you’re stocking your store or creating a custom gift, I'm happy to chat about creative bundles or paint kit editions! I can also design specifically for your shop! >> For example, a local home goods shop wants to create a seasonal wiggle by number for their seasonal rotation! WIGGLESTUFFSTUDIO@GMAIL.COM
- 09Colors may vary slightly depending on your screen — but your kit will include the most current color updates and we always tweak things to look ✨just right✨. NOTE: A lot of the paints that I use are not right out of the bottle! There will be slight hue differences kit to kit as I mix by hand. This just makes each piece a little more special!
- 10Yes! We love collaborations with artists, towns, or orgs. Let’s wiggle together—drop us a line and let’s talk vision. DREAM COLLABS FOR ME: - *CUSTOM* WIGGLE BY NUMBER KITS - MURAL - COLLABORATIVE INSTALLATIONS - ALIGN BUSINESSES WITH BRAND FEELINGS (VISUALLY + EMOTIONALLY) - WORKSHOPS + RETREATS WIGGLESTUFFSTUDIO@GMAIL.COM
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