Question 1

HOW LONG WILL IT TAKE TO SHIP MY ORDER?

Accepted Answer

I ship out all goodies typically on Fridays from my home base in the Appalachian mountains. You'll get a tracking number as soon as it's on its merry way! I do try to get orders out within 7 days of purchase.

If you have pre-ordered or purchased a custom-made-to-order piece -- it's usually about a week+ turn around before I'm able to ship. If you need your order before a certain date, please email me.

If your order will take longer, I will email you!

Question 2

DO YOU OFFER INTERNATIONAL SHIPPING?

Accepted Answer

Not right now - I ran into issues with International Shipping last year.

Please shoot me a message if you are interested in an international order!

Question 3

HOW DO YOU PACKAGE YOUR ITEMS?

Accepted Answer

My packaging is as sustainable as possible. I use recyclable, compostable, or reusable materials whenever I can — yes, you may get a chewy box. I'd rather use what I've got!

>> Yes, I will use necessary packaging for orders with glass or other breakables.

Question 4

WHAT'S YOUR RETURN POLICY?

Accepted Answer

All sales are final since our items are handmade or small-batch—but if something arrives damaged or you’re unhappy for any reason, please email us within 7 days and we’ll do our best to make it right 💖

>> If there is something that can be restocked, you will pay for shipping it back to me.

Question 5

CAN I CANCEL OR CHANGE MY ORDER?

Accepted Answer

Email me within 48 hours of placing your order and I’ll do my best to catch it before I get too far in the process!

IF I have already shipped, all sales are final. Do email me though and maybe we can work something out.

wigglestuffstudio@gmail.com

Question 6

I'M NEW TO PAINTING - CAN I MANAGE THIS WITHOUT SKILLS?

Accepted Answer

Totally! Wiggle by Numbers is made for beginners and seasoned creatives alike. Just follow the colors and let your inner child lead!

I typically suggest to stick to the kits with lower # of colors! The Hot Springs edition is only 14 colors - making it a great beginner piece 💕

Question 7

WHAT'S INCLUDED IN THE "WIGGLE BY NUMBER" KIT?

Accepted Answer

Each kit comes with:
>> a printed outline on board
>> a set of hand-mixed custom paints
>> 2 basic brushes
>> instructions with color key
—all tucked into a small gift/travel box.

https://static.wixstatic.com/media/fdae54_08ce460e60c24795b3f4d13a3f192d61~mv2.png

Question 8

DO YOU OFFER CUSTOM BUNDLES OR BULK ORDERS?

Accepted Answer

Absolutely. Whether you’re stocking your store or creating a custom gift, I'm happy to chat about creative bundles or paint kit editions!

I can also design specifically for your shop! 
>> For example, a local home goods shop wants to create a seasonal wiggle by number for their seasonal rotation!

WIGGLESTUFFSTUDIO@GMAIL.COM

Question 9

ARE THE COLORS IN THE PRODUCT EXACT?

Accepted Answer

Colors may vary slightly depending on your screen — but your kit will include the most current color updates and we always tweak things to look ✨just right✨.

NOTE: A lot of the paints that I use are not right out of the bottle! There will be slight hue differences kit to kit as I mix by hand. This just makes each piece a little more special!

Question 10

CAN I COMMISSION CUSTOM WORK OR A COMMUNITY-THEMED THING?

Accepted Answer

Yes! We love collaborations with artists, towns, or orgs. Let’s wiggle together—drop us a line and let’s talk vision.

DREAM COLLABS FOR ME:
- *CUSTOM* WIGGLE BY NUMBER KITS
- MURAL
- COLLABORATIVE INSTALLATIONS
- ALIGN BUSINESSES WITH BRAND FEELINGS (VISUALLY + EMOTIONALLY)
- WORKSHOPS + RETREATS

WIGGLESTUFFSTUDIO@GMAIL.COM

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